About Us

One place for the things that actually make a home run better.

Hapexa brings together thoughtfully chosen items for the kitchen, the home, the garden, children's rooms, pets, and storage, all in one place and shipped free across the UK.

How it started

Hapexa began with an ordinary annoyance: the useful stuff for running a home is scattered across a dozen shops. A well made chopping board here, a proper plant pot there, and everything else only if you happened to search for it at the right moment.

So we brought it together in one shop instead. From the small fixes that make a kitchen work better to the finds that keep kids, pets and gardens sorted, Hapexa gathers items that are genuinely useful and prices them fairly.

What we carry

  • Kitchen & Dining: tools and essentials for cooking, prepping and serving
  • Home & Living: lighting, a clock, sofa and chair covers and a bathroom step stool
  • Garden & Outdoor: kit for the garden, patio and everything past the back door
  • Kids & Nursery: toys for babies and young children
  • Pets: grooming, walking and play gear for cats and dogs
  • Storage & Organisation: boxes, bins and food containers that keep things findable

Chosen with care

Nothing lands in our range by default. Every product has to clear one bar first: does it genuinely make everyday life a little easier? If not, it doesn't make the cut, no matter how nice it looks in a photo.

Looked after, start to finish

Your order is dispatched from our supplier in China and travels straight to your UK address. Orders are processed within 1 to 2 business days (Monday to Saturday), and delivery then takes a further 3 to 7 business days. Most orders arrive within 4 to 9 business days of being placed. Delivery is free on every UK order, with no minimum spend. A tracking link is emailed as soon as your parcel is dispatched. Changed your mind? You have 60 days from the date of delivery to request a return, provided the item is unused, in its original condition and with the original packaging. This does not affect your statutory right to cancel, set out in our Refund Policy. We never charge a restocking fee. We aim to reply within 12 hours during our customer service hours.

Business details

Store name: Hapexa
Company name: Novaro
Company number: 92668550 (KvK, Netherlands Chamber of Commerce)
VAT number: NL003447642B43
Address:
Dorine Verschureplein 6a
Elsloo 6181 AS
Netherlands
Email: support@hapexa.com
Phone: +44 7451254762

Customer service hours:
Monday to Friday: 8:00 - 17:00 (UK time)
Weekends: 9:00 - 16:00 (UK time)
We aim to reply within 12 hours during our customer service hours.